Skip to content

Person-Centered Care (PCC)

Person-centered care (PCC) places the individual at the heart of every care decision. It respects personal preferences, values, and histories while promoting dignity and autonomy.

  1. Individuality and Respect: Each person’s background, culture, and preferences shape how care should be delivered.
  2. Autonomy and Choice: Residents maintain control over their daily routines, meals, and activities whenever possible.
  3. Holistic Well-Being: PCC recognizes that health includes physical, emotional, social, and spiritual needs.
  4. Collaboration and Communication: Care decisions involve residents, families, and interdisciplinary care teams.
  5. Creating a Home-Like Environment: Comfortable, familiar surroundings reduce stress and support independence.
  • Improved mood and emotional well-being
  • Reduction in agitation and behavioral symptoms for people with dementia
  • Increased satisfaction for residents and families
  • Enhanced staff morale and reduced turnover
  • Better health outcomes (nutrition, mobility, sleep)

Gathering personal history helps caregivers understand the person behind the diagnosis.

Warm lighting, personal photos, and flexible dining times foster comfort.

Staff are trained to:

  • Communicate with empathy
  • Encourage choice
  • Adapt routines
  • Recognize early signs of distress

Activities should reflect personal interests, such as art, music, gardening, spiritual programs, or cultural traditions.

Understanding cultural beliefs influences:

  • Dietary preferences
  • Family involvement
  • Attitudes toward illness, aging, and end-of-life care